Please note, due to the recent flooding that took place in Cass, Cumberland, Iroquois, Lawrence, Marion, Menard, Moultrie, Pike, Richland, Sangamon, Vermilion, Alexander, Calhoun, Christian, Clinton, Douglas, Jackson, Jersey, Madison, Monroe, Morgan, Randolph, and St. Clair counties in Illinois these counties have been declared as disaster areas. As a result, for the period December 29, 2015 to February 29, 2016, or a later time if deemed reasonable given an individual policyholder’s circumstance, Fortress will insure that (1) Policies are not cancelled or non-renewed; (2) extensions are provided for policyholder’s to comply with policy provisions.
In the event an impacted policyholder has a disaster-related dispute or issue they feel is unresolved they should contact the Company at (800) 522-6670 or they may contact the Illinois Department of Insurance at (866) 445-5364, or file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf
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